Help > Sending Domains


Sending Domains allow you to send emails FROM your company email address.
Available on Premium and Elite plans.  Upgrade to get the most out of GlobiMail.

This feature allows using Email Tracking as the Email Address Mapping happens in the Reply-To.
Versus using a specified SMTP.

Multiple Sending Domains can be configured on one account.
The same domain cannot be configured on multiple accounts.

Once configured, emails sent using GlobiMail will use the domain associated with the senders From: address.

  • Select Add Domain 


    • Map the Company Domain address and the desired Mapped Domain address.
      Sent emails will show FROM your real address and the mapped address will be in the REPLY-TO.
      To add a domain, it must be a Verified Email in your Podio Account Settings.



    • Set the SPF Record by logging into your DNS Management Console.
      This allows GlobiMail to send email from your domain.


    • Check and Validate the DNS every couple hours until the SPF Record shows PASS
      Typically this will propagate within a few hours however can take up to 72.

Once validated, emails will come FROM the company address.

Some email clients may show the "via: my-crm.io"

  • To remove this, set the DKIM Key in the DNS Management Console.
    This digitally signs the emails from your domain.

 

If you have problems with set-up, please contact your service directly or your network administrator.


 

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